Conroe

Outstanding Supporting Advocate for veteran benefits.

Amazing service! Shanda’s experience and knowledge were extremely helpful throughout the entire process. While communication may occasionally seem limited, rest assured that the Gumps team is working hard behind the scenes on your behalf. Their dedication and expertise made all the difference. I highly recommend this team for anyone pursuing a VA claim.

I will try to keep my experience less lengthy because I can talk! Especially about BEES and Honey, including Hives for Heros!
I first heard of Gumps VA (2023) from a combat Viet Nam Marine who had become frustrated with results on His claims handling by others. We were at the Conroe VA clinic. The Marine was told about Gumps and went there and within months He had His deserved benefits.
I also was frustrated with the Montgomery County Texas rep on site at the VA clinic. She stated "you weren't even in Combat!" Like She had been in the Mid East. Needless to say there wasn't much done by Her for me. She filed an "intent to file" and that was it in 2009.
I'm a "Viet Nam Era" veteran. I had some life changing injuries
Here in the states while on active duty! both in travel and later a parachute failure!
My Father recommended joining the DAV as a life member, He did after WW2 and appreciated their representation. I took His advice and joined in 1976. I was honorably discharged 10/75 with 10% on my DD214. I sought medical care at the Houston VA Hospital for Service connected treatment.
When I was scheduled for a "Means Test" upon arrival for a scheduled appt at the VA medical clinic in 2002. I decided it was time to file for VA benefits, the DAV processed and I was awarded 20%!
In 2022 my neighbor who is a 100% Mid East war vet "helped me file" fill out an updated claim. In 2022 I was awarded up to 30%.
I was a little frustrated with the result, I remembered my conversation with the Marine Viet Nam vet. I sought out Gumps VA and physically went to their office in Conroe. I filled out their paperwork and they became my representative for VA claims
that was 1/2023. Paperwork, emails and mail started moving.
VA Exams started.
I received a VA denial and I rushed over to Gumps office, I felt they should drop everything and address my concerns. That was probably the day I noticed the 2 huge piles of physical mail, I asked the receptionist what all that mail was. She told me that was the morning delivery, that was the copy the VA sent to Gumps, usually 10 days after I received my copy. I commented it looked like hundreds. She told me there will be another delivery in the afternoon". It was probably then, I realized it all has to be
read and dealt with.
The Office manager came out to see what I had come there for. We discussed my denial and my concern. What I came to realize it's a first in first out system. Would I want someone to come in and be placed ahead of me.
To start to sum this up, there has been much activity towards the VA and back towards me, Including Exams and denials.
Gumps has never given up, with appeals, supplemental and more evidence.
The bottom line I was "awarded" 70% 3/25. Then again 90% with individual unemployability 8/25. It took time, It was worth it!
About 50 years!!

Gumps VA may be headquartered in Conroe Texas, although they are located across the US. You don't have to physically go there, online, and emails work.

Gumps has been awesome. I went from 20% to 100%. I am very satisfied with their work and Highly recommend their services.

The attention to detail and professionalism shown by Shanda Williams has been truly a blessing for me and my family. She never failed to answer any questions I had or helped me with anything needed for my claims. She has done such an incredible job assisting me during this stressful but rewarding journey. I can't say enough good things about her and the company she represents. Thanks again Shanda.

It was great and professional

My experience with Gary and Shanda are well appreciated. I would always get a call back and they have very good communications with the veteran. I thank you and your team very much.
Richard Behne

I cannot thank Gump VA Services enough for everything they did for me and my family. What started as a 20% disability rating turned into a 100% disability rating because of their dedication, persistence, and hard work over more than 12 years.

Throughout the entire process, Gump VA never gave up on my case. They stayed on top of every appeal and guided me step by step through everything I needed to do. They helped coordinate appointments, explained the process clearly, and walked me through visits with several doctors to make sure my case was fully documented and properly handled.

The team was always professional, knowledgeable, and supportive during a very long and frustrating journey. Staying with Gump VA Services was truly life changing financially for me and my family. Because of them, I finally received the benefits I deserved.

If you are a veteran struggling with the VA claims process, I highly recommend Gump VA Services. Their commitment and determination made all the difference for me.

They helped me get rated to my appropriate percentage. Shanda is a blessing to work with

There are no words in any language or dictionary that can express my appreciate and gratitude to Mr. Bradley and his staff for what they accomplished for me. His care and concern to ensure I received what I had earn is just remarkable. I will forever be grateful. Thank you so very much Gumps VA Compensation Services.

I was introduced to Gumps from a C&P examination doctor after sharing my fustrations with her on obtaining 100% disability. The doctor told me she heard about Gumps over the years and stated everyone she spoke to who used the services was granted their 100%. I started working with Gumps in Sept 2024 and Nov 2025 I was granted 100%. I would always tell my husband that Gumps legel services were silent snipers LOL. I would rarely hear from them but when I did it was typically an email with an update and I always knew they were working when I would have scheduled C & P exams come through the mail which kept me confident they were actually fighting for me. Shanda was always very helpful and would respond to any questions or concerns in a timely manner and Angel and Brandon provided updates as well. I am grateful for the legal team and I have recommneded them to muliple veteran's I know who are still fighting for their 100% disability rating.

Shanda Williams was so friendly and helpful in getting me rated for 100%. Shanda always returned my calls and emails and explained everything question that I had. Gumps VA Compensation Services is great and lucky to have Shanda as an employee!

I recommend this to all my veteran friends. They make it so easy and have surely saved me. Thank you!

⭐️⭐️⭐️⭐️⭐️ Excellent Experience with Gumps Compensation Services!

I can’t say enough good things about Gumps Compensation Services. They did a spectacular job helping me with my claim — professional, knowledgeable, and truly dedicated to getting veterans the benefits they deserve. From start to finish, they communicated clearly, handled every detail with care, and made the process smooth and stress-free.

I genuinely appreciate their hard work and commitment. Thanks to their expertise, I finally received the results I was hoping for. If you’re a veteran looking for a team that truly goes above and beyond, I highly recommend Gumps Compensation Services. They’ve earned my full trust and gratitude!

Gump was able to get me to 100% TP with their knowledge of primary and secondary claims. You have to understand it can be a timely process depending on where you’re at in your process when you reach out to them for assistance. They called and emailed if they needed information and took care of everything.

⭐️⭐️⭐️⭐️⭐️
Gumps VA Compensation Services did an excellent job! I was finally able to be seen and heard and cut through all the VA red tape. As a veteran, it’s hard to know how to handle certain situations, but Gumps has specialists who truly fight for you and know the VA language we don’t. They caught mistakes the VA overlooked and made sure my case stayed on track instead of just moving on. They gave me the attention and support I needed — highly recommend!

So far they got me 50% disability and I could get more I did not ever think I would qualify for anything but Gump's the a Services did it for me I highly recommend them they continued working on my case.I now have 90% disability.Thanks to Gumps VA services they keep on working for you.

The Gumps team is extremely knowledgeable about the rules and regulations for veterans to receive the most out the VA. This is very tenacious on getting the most for the veteran. I have already recommended several veterans to this team. I highly recommend this team.

Alan
US Army

I would like to thank the Gumps VA Compensation Services for providing excellent service, but most importantly I would like to thank Mrs. Shanda Williams for her outstanding services and professionalism throughout this process!! She truly helped me make an impact on my claim and I’m forever thankful!! Amazing work!!

They were so very helpful with this whole experience. Shanda went above and beyond to help me. She checked in with me along the way and afterwards. I highly recommend. When you are patient with the process everything works out in the end!

I would like to thank my case manager Shanda Williams and the Gumps legal team for getting my rating increased after 4 long hard fought years. The team in itself is thorough and keeps you updated on everything that is going on they take communication very seriously and answered all of my questions that I asked and vice versa. I couldn’t thank them enough.

I cannot Thank Ms Shanda Williams who was my case manager at Gump Compensation Services. The care and attention to detail she provides is astounding. She even went as far as talking to me after hours to make sure all of my questions were addressed. She has even educated me on things no other Veteran Advocate has. Her many years of experience working for the VA and assisting clients with claims makes her an expert. She is able to tackle the toughest challenges and I highly recommend her as a case manager. Thank you Gump Compensation and Ms Shanda Williams. You are a blessing.

Ms. Williams was thoughtful of my dealing with Veterans Administration, and giving comfort and solace. I am very grateful of her endeavors.
S. J Rufrano

I would give ten stars if I could they got me what I needed the first time goin through the process everything was easy

Mrs Shanda Williams took me from 0 to 100% in minimal time (it was pretty amazing how fast it was actually) and helped me get the help I needed, she did all the work and I can’t thank her enough!

Thanks again!
Eric Jones

I am very pleased with the service which I have received from the Gumps VA Compensation Servicers, especially Janet Sapio and her associates, because they were successful in getting my benefits increased from 10% to 70%. In addition to that, they also filed and won the claim for unemployability which increased my benefits tremendously. They really work very for their clients. It is a very good organization, especially for veterans who need assistance in getting their benefits from the VA, because it can seem to be an impossible task if you are trying to do it on your own.

Thank God for Gump. For 5 years I struggled against the VA, continually finding myself in the position of having to “prove” to them how broken and messed up I am, completely against a soldier’s ethic to “drink water and drive on”. Divine appointment to meet a fellow vet at the VA in Houston who referred me to Gump, so please help each other out and refer them.

We feel so blessed to have Don Warren as our contact. We are
so impressed with his knowledge and patient explanations of the intricate VA forms and communications, and he gives us great " peace of mind." He is an excellent and very caring professional.

Dear Gumps Victor Alpha Compensation Services, LLC,
I am writing to express my deepest gratitude for your exceptional assistance in achieving a 100% rating after 30 years of unsuccessful attempts to gain service connection. Your dedication and expertise have made a profound impact on my life.
Out of multiple service organizations, your team was the only one that found the ultimate approach to addressing the many denials from the Veteran's Administration and unfocused raters who assumed that smoking cigarettes was the cause of my COPD, rather than the burning oil fields in addition to pits associated with Operation Desert Storm. Your unwavering commitment and innovative solutions have restored my faith in the system and provided me with the benefits I deserved.
I am especially grateful for the increases in four separate ratings after being rated at zero percent for over 20 years. Your efforts have truly transformed my situation and brought me the recognition and support I needed.
I would like to extend a special thank you to Ms. Shanda Williams for her untiring devotion in coaching me through multiple C&P exams. Her guidance and support were invaluable in navigating this complex process.
Thank you for your outstanding support and for making a significant difference in my journey. I am forever grateful for your efforts.
Sincerely,
TJH
Tiffany Joseph Hardy M.Div., CCC, DD.
(Cpt) US Army Chaplain Corps 1987-1992
Certified Clinical Chaplain (NAVAC)
MBVAMC Chief of Chaplain Service (Ret)

Shanda Williams with Gump's VA Compensation Services has been so helpful and friendly. I received my first rating today. I am a 56 year old veteran and never thought I would be able to receive help from VA. I think we have some more work to do, but I am very happy to be doing it with Gump's VA Compensation and Shanda Williams

FOLLOW-UP Review.
I can't speak highly enough of Gumps VA. I have to say… Trust the Process! They got me to where I was meant to be. At times, I didn't understand their processes and that was my fault. You can watch too much YouTube. There is great info out there though. Without Gumps VA i wouldn't be where I am today in the process. They were able to find additional items to claim that I would never have thought of. You should still advocate for yourself. Get the information that you need. Do be afraid to reach out and ask those questions. Ask, "What do I need to do?" Don't sit back and wait for someone to do it for you. That being said, they are there to help you and will if you let them. If you are looking for someone to help you submit claims and help navigate the muddy river of the VA, Gumps VA is my trusted guide.

I wrote another review when I was not agreeing with how they were guiding my cases. YouTube will give you great information on the process of the VA but may not be how Gumps VA approaches it. The VA Disability journey is just like the military, not easy, not always fun and a lot of hurry up and wait. Be patient and Trust the Process. When in doubt, reach out to them. They are always available.

I want to clarify some of the issues below. Communication is what you make it. If you are not getting the communication that you need, initiate it. You are not their only VET even though you may feel that you should be. JANET SAPIO has always responded and had answers to my questions and issues. It may not always be what you want to hear. But this is what they do for a living. They know how to Navigate this river. Submitting claims, know and understand what they are doing. Don't assume that you do. After they submit them, it's hard to undo it. Again, Advocate for yourself. If you don't like it, say something. If you feel that you should be doing something else, ask them. They are there to help. That was my pitfall. I was waiting on them to do it all when there are many things that I could and should be doing along the way.

I learned so much along this journey. There are many things that I would do the same and change. The one thing that I would do again is have GUMPS VA represent me.

This review is neither good nor bad. That’s why it’s a three. I’ve been working with Gumps for the last two years. They have been able to get me to 70%. I am super thankful for that! But! That’s where the good stops. Their communication is terrible. No follow ups to the emails, no return phone calls. They submit claims without you knowing. I just had one go to the VBA Board of Appeals and never knew until I got an email from them. No discussion was ever had about this. There has been no guidance from day one through now. My education has been from YouTube. It has been a shotgun effect. Throw everything out there and see what sticks. The only person I’ve ever spoken to has has been my case manager. I’ve never spoke to my attorney, Allen. There’s so much information out there for you to research on your own. Do yourself a favor and Do a lot of research first. Try looking up The CivDiv on Facebook and YouTube FIRST! Educate yourself. Then if you feel you need compensation services reach out to Gumps VA. If you need to go to the board, try Gumps VA. No experience with them and the Board of Appeals yet but we’ll see how it goes in 3 years. I can’t complain too much as I am at 70%. But I would want you all to know my experience with them.

My Trust was Shattered by the VA time and time again.
But the Best thing I could have done was Trust Gump Services. After an Arduous Fight and with an Intricate Knowledge of the VA & Federal Systems, Gump Services WON my Case in the U.S. Court of Appeals for Veteran's Claims. This Team is comprised of Warriors Restoring Justice. Gump's Services also restored my Faith in Humanity. I Highly Recommend.

A BIG Thank you for Allen and Torie. Y'all are the best.
I contacted Gump & Associates for help in securing my disability VA Claims. They were caring, surporting and very professional with all my concerns. They kept me informed often about my claim process. Gump & Associates have a genuine
desire to help all veterans. I cannot thank them enough for my 100% reward.
God Bless America.
Greg M Seaback.
14th District USCG 1968

they have been working to get me what I needed for a while now , They never gave up and they are still going They did get me to 100% good groupe to have on your side.

Don Warren is the absolute best. I really had no high hopes of getting anything from the VA. The process takes forever. But Don, bless him, stayed with my claim and made sure it had every piece of paper required. He followed through for three years and kept in contact with me every step of the way. His persistence paid off! The claim was finally settled and will make a huge difference for the rest of my life!!! I can't recommend Don Warren any more highly! He is also any an amazingly caring person!!! God Bless him!